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What is TruYou?

What is TruYou?

TruYou is a feature that allows you to validate your identification credentials securely with OfferUp. When you join TruYou, you'll receive a profile badge that shows other buyers and sellers that your identification credentials have been verified. 

How to apply 

1. Open the app on your device.

2. Tap the profile icon for your device:

  • From an iOS device, tap  at the bottom-right corner.
  • From an Android device, tap  in the upper-left corner. 

3. Tap Join TruYou.

4. Provide an additional source of verification:

  • Running at least version 2.3.15 of the Android app or 2.10.13 of the iOS app? You'll verify your mobile phone number if you haven't already. 

Landlines and virtual phone numbers are not accepted. 

  • Running an older version of the Android or iOS app? Your Facebook profile is required for verification. Other social media profiles aren't supported. 

5. Scan an accepted form of ID.

  • Driver's license
  • State-issued ID card

Expired, temporary, or alternative forms of ID aren't accepted. 

6. Take a selfie

Once you submit your TruYou application, you will typically receive a response from us in about a week.