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Cost of shipping for sellers

Sellers pay a service fee (9.9% of the sale price) when shipped items sell. Buyers typically pay for shipping. In some cases, sellers can choose to pay for the shipping label in order to offer free shipping to the buyer.

Shipping labels

The cost of shipping is calculated when you list your item. It’s based on the item’s estimated weight. That cost will be shown on the item when you post it.

If the buyer pays, they’ll be charged for the label when their payment is collected. If you elect to pay, the cost will be deducted from the final sale amount before the money is deposited to your account.

We’ll send you the shipping label after you accept a buyer’s offer.

Issues with shipped items

Since buyers can't inspect the item until it gets there, they have two days to look it over. If there is damage, something missing, or anything else that doesn't meet the expectations set by the item listing, the buyer can ask the seller for a refund.

If the seller declines or doesn't answer, the buyer can still file a buyer protection claim up to 4 days after the item gets there.  

Service fee

Sellers pay a nationwide service fee for shipped items. The fee is a percentage of your item’s final price, not including shipping costs. You’ll see the rate when you’re listing your item. You’ll also see the exact amount when you accept an offer. 

The fee is deducted from the final sale amount before the money is deposited to your account.

Related links

How shipping works for sellers

Selling and shipping nationwide

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