How can we help you?

How shipping works for sellers

OfferUp lets you ship items across the continental U.S. with pre-paid shipping labels straight from us. You'll get paid through the app directly into your account. Here’s how it works.

List your item

Start listing your eligible items (see shipping policies) with these steps.

  1. To begin, make sure your email address is verified with us. Manage your email settings
  2. Start listing your item. How to post
  3. Turn on Sell & ship nationwide.
  4. You'll see a 9.9% service fee for your item. 
  5. Set your shipping options, including the item's weight. This will be used to calculate shipping costs.
    Screenshot showing options for estimating an item's weight, including 0-0.5 pounds, 0.5-3 pounds, 3-10 pounds, and 10-20 pounds.
  6. You may see the option to choose who pays for shipping: you or the buyer. Pick the option you prefer. By default, the buyer pays for shipping.
  7. Finish posting your item. It will display to your local buyers under Pick up, and buyers nationwide under Shipping.
    Screenshot of the Pick up and Shipping tabs on the home screen.

Sell and ship

When you accept a buyer's offer, it's time to ship! Here's how to get your item ready to go.

  1. We'll collect the buyer's payment when you accept the offer.
  2. You and the buyer will provide your addresses. We'll use these to make your shipping label.
    • Please only use the label OfferUp provides. Using a different label means we can't track delivery. This could result in you not being paid.
  3. Print your pre-paid USPS shipping label.
    • To view the label in the app, open your messages with the buyer and tap View label under “Accepted - time to ship!” Find messages
    • We’ll also email the label to your verified email address.
  4. Package the item securely, attach the label, and give it to the US Postal Service. Packaging tips
  5. When the buyer receives the item, they have 2 days to evaluate it. See Buyer protection for conditions.
  6. After the sale is final, your payment minus the service fee will be released and deposited to your bank account. Get paid after shipping

Shipping is subject to the OfferUp Terms of Service.

Note: We are constantly adding and testing new features, so some features may not be available to all users.

Related links

How sellers are protected when shipping

Get paid after shipping

Selling and shipping nationwide

© copyright 2018 all rights reservedSelf-service by