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How shipping works for sellers

OfferUp lets you sell items anywhere in the continental U.S. We send you a pre-paid shipping label, and you get paid through the app directly into your bank account. Here’s how it works.

List your item

Start listing items eligible under our shipping policies with these steps:

  1. Make sure your email address is verified with us
  2. Start posting your item
  3. Turn on Sell & ship nationwide.
  4. You'll see a 9.9% service fee for your item. 
  5. Set your shipping options, including the item's weight. This will be used to calculate shipping costs.
    Screenshot showing options for estimating an item's weight, including 0-0.5 pounds, 0.5-3 pounds, 3-10 pounds, and 10-20 pounds.
  6. You may see the option to choose who pays for shipping: you or the buyer.
    Pick the option you prefer. By default, the buyer pays for shipping.
  7. Finish posting your item.
    Local buyers see it under Pick up, and buyers nationwide see it under Shipping.
    Screenshot of the Pick up and Shipping tabs on the home screen.

Sell and ship

When you accept a buyer's offer, it's time to ship! Here's how to get your item ready to go.

  1. We'll collect the buyer's payment when you accept the offer.
  2. You and the buyer will provide your addresses. We'll use these to make your shipping label.
    • To get paid, you must use only the label OfferUp provides.
      Using a different label means we can't track the delivery.
  3. Print your pre-paid USPS shipping label.
    • To view the label in the app, open your messages with the buyer and tap View label under “Accepted - time to ship!” Find messages
    • We’ll also email the label to your verified email address.
  4. Package the item securely, attach the label, and give it to the US Postal Service.
    Don't wait until the last minute! The Post Office might not scan your package the day you drop it off, which could block payment. 
    Packaging tips
  5. When the buyer receives the item, they have 2 days to evaluate it. See Buyer protection for conditions.
  6. After the sale is final, your payment minus the service fee will be released and deposited to your bank account. Get paid after shipping

Shipping is subject to the OfferUp Terms of Service.

Note: We are constantly adding and testing new features, so you might not always see some features.

Related links

How sellers are protected when shipping

Get paid after shipping

Selling and shipping nationwide

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