How can we help you?

About ratings on OfferUp

A rating on OfferUp is the average of the number of gold stars someone has been rated. The number next to the stars shows how many people have rated them.

For example, Mary Smith has been rated by 15 people, with an average of 5 stars.

Screenshot of the top of Sarah Seller's profile page, showing a 5 star average rating based on 15 people giving ratings.

Brad Buyer, for example, has been rated by one person, with an average of 4.5 stars. Because people can only give whole numbers of stars, we can see that Brad has bought or sold with the same person more than once.

Screenshot of Brad Buyer's ratings, showing a 4.5 star average rating based on 1 person giving ratings.

After a person buys or sells something, the app asks them to rate the other person. Each person can choose to give up to 5 stars, and can choose to include other review notes.

When a person has more than one sale with the same person, that person can rate them for each sale. The number of stars they get will be averaged with all other stars they've been given. The number following the stars will only increase by one, and only the first time that person rates them.

At this time, there's no way to see which people gave which ratings or reviews.

Related topics

View your profile

How to rate a buyer

How to rate a seller

Incorrect ratings or reviews

© copyright 2018 all rights reservedSelf-service by