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Frequently Asked Questions

 
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Update items you’re selling on OfferUp
To edit an items' photos, title, description, price, or location, open the item in the OfferUp app.  Edit a postOpen the OfferUp app, then tap
 
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Tips for Messaging
For best results buying and selling, respond to messages as soon as you can. Great buyers and sellers typically respond within an hour, and sometimes
 
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Post an item to sell on OfferUp
To post an item, first download our free iOS or Android app. Then follow these steps to create a post in 30 seconds or less:   Open the app and tap
 
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How do I report a user or an item?
At OfferUp, we want to build a more enjoyable local buying and selling experience. Please report suspicious or offensive user behavior and any items that
 
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About ratings on OfferUp
A rating on OfferUp is the average of the number of gold stars someone has been rated. The number next to the stars shows how many people have rated them.
 
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Prohibited Items Guidelines
Last updated July 18, 2017 Although most things can be sold on OfferUp, certain items aren’t allowed. Some present legal risks or may pose health
 
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Posting Rules
OfferUp is dedicated to making the local buying and selling experience enjoyable. Please follow the guidelines below when posting items. Images To
 
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About TruYou
  TruYou lets buyers and sellers see that they can trust you more easily. Our process is to check your real life state-issued ID (like a driver’