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Frequently Asked Questions

Update items you’re selling on OfferUp
To edit an items' photos, title, description, price, or location, open the item in the OfferUp app.  Edit a postOpen the OfferUp app, then tap
Tips for Messaging
For best results buying and selling, respond to messages as soon as you can. Great buyers and sellers typically respond within an hour, and sometimes
Post an item to sell on OfferUp
To post an item, first download our free iOS or Android app. Then follow these steps to create a post in 30 seconds or less:   Open the app and tap
How do I report a user or an item?
At OfferUp, we want to build a more enjoyable local buying and selling experience. Please report suspicious or offensive user behavior and any items that
About ratings on OfferUp
A rating on OfferUp is the average of the number of gold stars someone has been rated. The number next to the stars shows how many people have rated them.
Prohibited Items Guidelines
Last updated July 18, 2017 Although most things can be sold on OfferUp, certain items aren’t allowed. Some present legal risks or may pose health
Posting Rules
OfferUp is dedicated to making the local buying and selling experience enjoyable. Please follow the guidelines below when posting items. Images To
About TruYou
  TruYou lets buyers and sellers see that they can trust you more easily. Our process is to check your real life state-issued ID (like a driver’