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Frequently Asked Questions

Tips for Messaging
For best results buying and selling, respond to messages as soon as you can. Great buyers and sellers typically respond within an hour, and sometimes
About TruYou
  TruYou lets buyers and sellers see that they can trust you more easily. Our process is to check your real life state-issued ID (like a driver’
Update items you’re selling on OfferUp
To edit an items' photos, title, description, price, or location, open the item in the OfferUp app.  Edit a postOpen the OfferUp app, then tap
Prohibited Items Guidelines
Although most things can be sold on OfferUp, certain items aren’t allowed. Some present legal risks or may pose health and safety issues to others.
Deactivating an OfferUp account
We appreciate all members of our community and hope you'll consider staying with us. Please let us know if there’s something we can do to make
Posting Rules
OfferUp is dedicated to making the local buying and selling experience enjoyable. Please follow the guidelines below when posting items. Images To
Post an item to sell on OfferUp
To post an item, first download our free iOS or Android app. Then follow these steps to create a post in 30 seconds or less:   Open the app and tap
How do I archive an item?
Archiving an item automatically unlists it, which removes it from future search results and from your Selling tab. It also removes all notifications from