How can we help you?

Choose a Category To
Find The Help You Need

Frequently Asked Questions

 
+
Tips for Messaging
For best results buying and selling, respond to messages as soon as you can. Great buyers and sellers typically respond within an hour, and sometimes
 
+
About TruYou
  TruYou lets buyers and sellers see that they can trust you more easily. Our process is to check your real life state-issued ID (like a driver’
 
+
Prohibited Items Guidelines
Although most things can be sold on OfferUp, certain items aren’t allowed. Some present legal risks or may pose health and safety issues to others.
 
+
Posting Rules
OfferUp is dedicated to making the local buying and selling experience enjoyable. Please follow the guidelines below when posting items. Images To
 
+
How do I deactivate my account?
We appreciate all members of our community and hope you'll consider staying with us. Please let us know if there’s something we can do to make
 
+
Post an item to sell on OfferUp
To post an item, first download our free iOS or Android app. Then follow these steps to create a post in 30 seconds or less:  Open the app and tap
 
+
How do I archive an item?
Archiving an item automatically unlists it, which removes it from future search results and from your Selling tab. It also removes all notifications from
 
+
Find a Community MeetUp Spot
When you've agreed with someone on a price, it's time to choose a place to meet to inspect the item. We recommend suggesting a location that's