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Tips for Messaging

  • For best results buying and selling, respond to messages as soon as you can. Great buyers and sellers typically respond within an hour, and sometimes within seconds.
     
  • To suggest a specific place to meet, tap Location , type a business name or address, select the location you prefer, then tap Send. Both of you will get a link to the location in your messages, and there will be no confusion about which meeting place you meant.
     
  • If you change your mind about an item, or if you don’t want to sell to that person, a simple “Thanks, but I changed my mind” will let everybody move on.
     
  • If someone doesn’t respond to your message, they may not have seen it yet, or they may no longer be interested. It’s OK to continue searching for another item or buyer. To avoid confusion, it’s kind to let them know about your change of plans.
     
  • Stay safe: don’t text and drive, and never share your account info, password, phone number, or email address. Sometimes people will "phish" for your confidential info, to try to steal your online identity. The people you want to do business with will meet you at safe locations, without demanding additional info. OfferUp will never ask you for your account info or make an offer on an item through an in-app message.