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How do I unblock a user?

Unblocking a user is slightly different depending on the device you're using.

First, go to the user's profile by clicking on their picture from any of their items.


  • For iOS, click on the Unblock icon in the top right corner.
  • For Android, click on the circle-slash icon in the top right corner.
  • For Web, click on the Flag icon in the user's profile picture (bottom right corner) .

If you can't find the user, please contact support with the following information:

  • The name of the person you'd like to have unblocked.
  • The name of an item that you interacted on.
  • If you had a conversation with the user, tell us what the topic of the message was.
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