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Cancelling a shipment

As a buyer

Buyers can cancel their offer any time before the seller accepts the offer.

  1. Sign in to the OfferUp app, and go to Offers

  2. Open the chat messages about that item

  3. Tap View offer

  4. Tap Cancel offer, then Cancel offer again to confirm

As a seller

Once a seller has accepted the offer, they can cancel it at any time before they give the item to USPS for shipping.

  1. Sign in to the OfferUp app, and go to Offers

  2. Open the chat messages about that item

  3. Tap View receipt

  4. Tap Cancel order

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