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Get paid after shipping

When you ship items on OfferUp, buyers will pay you through the app. Your transaction will stay private, and you don’t have to exchange account information with buyers. Here’s how it works and how to track your payments.

How it works

Ship it: When you accept an offer, we’ll authorize the buyer’s payment and hold it until you ship.

Deliver: When the item gets there, buyers have 2 days to evaluate it before the sale is final. How buyer protection works

Get paid: Congrats! Your money will transfer to your deposit account within 5 business days.

Payment status

After you’ve accepted an offer, you can see how soon you’ll get paid by tapping Where’s my money? in your messages with the buyer. You can also find it by reviewing your Transactions under Offers > Payments and receipts.

You’ll see the final payment amount you’ll get, which reflects any applicable fees.  We’ll remind you if there’s anything you need to do before your money can be sent, like ship the item or give us your deposit account information.

When your money’s on the way, we’ll show the current status and the estimated timeline for your payment to arrive. Payments may be delayed if there is a bank-recognized holiday.

Note: We are constantly adding and testing new features, so some features may not be available to all users.

Deposits

The first time you ship, you’ll need to set up your deposit account by adding a debit card or bank info to your OfferUp account. You must provide your deposit information within 90 days of a sale. How to set up your deposit account

Questions

If you have questions related to when your payment will arrive, use the Contact Us button below. Please choose When will I get paid in the form so we can direct your question appropriately.

Your transaction ID will be required to look up details about your item. It’s listed on your receipt. To find it, go to your message thread about the item and tap View receipt.

Related topics

How shipping works for sellers

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