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How do I find messages on a sold item?

Once an item has been marked a sold, all notifications of messages are removed from the notifications tab.

If you'd like to get ahold of the buyer, the messages will still be available from your Selling tab once you tap on the item and select View messages.

In some cases, you may need to unarchive an item to view old messages.

To unarchive a previous item post or message thread:

  1. Open up My Offers.
  2. Tap either the Buying or Selling tab.
  3. From the corresponding tab, tap Archive in the upper right hand corner.
  4. Tap the post and select Unarchive from the menu.

This item's post and messages will now be located in either the Selling or Buying tab.

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