How can we help you?

Canceling an OfferUp Payment transaction

You can cancel a payment received from a buyer for up to 8 hours after the payment is made. To cancel a payment, choose an option below: 

At the bottom of the receipt, tap Cancel Payment.

You can also cancel a payment from Transactions: 

  1. In the OfferUp app, go to Account , then Settings
  2. Tap Payments, then Transactions
  3. Tap an item you want to cancel payment for
  4. Tap View Receipt
  5. Tap Cancel Payment and follow the instructions

If you have any questions, an issue with the transaction, or general feedback about Payments, please contact us.

Contact us

© copyright 2017 all rights reservedSelf-service by