How can we help you?

How do I manage my email settings?

OfferUp uses email to send you updates about your items, account, policy changes, and more! Keeping up with us is easy, you can sort which types of emails you'd like to receive and organize it all from your personal email inbox.

Verifying your Email Address

To make sure that you receive notifications and updates, verify your email address so that we can be sure that we're sending messages to the correct email address. Just tap the banner at the top of your home screen and follow the steps!

If you need to resend the verification email:

  • Log into the OfferUp app or website.
  • Select your profile page.
  • Click or Tap on Settings.
  • Select the 'Resend Verification' option.

Managing OfferUp Email

To make sure you receive all of the emails that you're interested in, please remember to add OfferUp to your email address book. If you can't find an email that you're looking for, be sure to check your junk/spam folder.

If you receive email from other domains claiming to be from OfferUp, please report this to us.

Unsubscribing and Resubscribing

To stop getting emailed copies of messages, click the Unsubscribe link at the bottom of any email message from OfferUp. You'll no longer receive similar emails in the future.

If you'd like to resubscribe to email notifications, please contact us and we'll be happy to help!

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