How can we help you?

How do I buy an item?

When you’re looking for something, it pays to be thorough and make sure you’ve found what you’re looking for. We’ve got some tips to help you get through the process.
 
  1. When you find something you like, tap Ask to message the seller or Make Offer to make an offer to buy the item. You’re not obligated to buy the item.
  2. Agree on a time and place to meet the seller to see the item. If the item is big or heavy, make sure you have a plan to lift and move it. The seller might be able to help.
  3. Check out the item thoroughly. Get documentation or an outside inspection if needed.
  4. If you like the item, exchange the item and payment.

 

Changing Your Mind

If the item isn’t exactly what you want, politely decline to buy it. It’s nice to let the seller know you appreciate their time. And don’t worry: We’ve got a big community. Another seller will likely have what you want.