How can we help you?

Photo Issues

Enabling photos on iOS devices

To allow the app to access your photos, go to: Settings > Privacy > Photos > toggle the switch to On for OfferUp.

Blurry photos

If your image is very large or was taken in a landscape (horizontal) orientation, the resizing may have had an effect on your photo. The following may help:

  • Try lowering the resolution on your camera

  • Resizing your photos may help

  • See if taking them in a portrait (vertical) orientation works for your item

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