How can we help you?

Fast fixes to common issues

Sometimes things just don't work like they're supposed to. More often than not, a quick fix can help. Try these steps first before you contact support.

  • Log out of your account, then log back in and try your action again
  • Restart your device
  • Switch between your wireless internet and cellular data, in case the problem is related to your connection
  • Uninstall and reinstall the app to make sure you're using the most recent version

Related links

Fix server error messages

Update the app

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