How can we help you?

Manage your email settings

OfferUp uses email to send you updates about your items, account, policy changes, and more. Use the following tips to manage your settings.

Verifying your email address

To make sure that you receive notifications and updates, verify your email address so that we can be sure that we're sending messages to the correct email address.

If you need to resend the verification email:

  1. Log into the OfferUp app or website
  2. Select your Account icon Account page
  3. Select the Confirm Email option

Managing OfferUp email

To get our email newsletter, make sure Newsletter in your account preferences section is switched to On.

Also, to make sure you receive all the emails that you're interested in, please remember to add OfferUp to your email address book. If you can't find an email that you're looking for, check your junk/spam folder.

If you receive email from other domains claiming to be from OfferUp, please report this to us.

Unsubscribing and resubscribing

To stop getting emailed messages, click the Unsubscribe link at the bottom of any email message from OfferUp. You'll no longer receive similar emails in the future.

If you'd like to resubscribe to email notifications, please contact us and we'll be happy to help!

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